FAQ

Frequently Asked Questions (FAQ)

Welcome to the Canvas Corner FAQ page! Here, we have answered some of the most commonly asked questions about our canvas wall art and store. If you have any further questions or concerns, please don't hesitate to contact us. We are always here to help!

General Questions

Q: What is Canvas Corner?

A: Canvas Corner is an online store that offers high-quality, handmade canvas wall art in a variety of styles and themes.

Q: Where is Canvas Corner based?

A: Canvas Corner is based in Atlanta, GA.

Q: Do you have a physical storefront?

A: No, we are an online-only store. This allows us to offer our products at competitive prices.

Q: How do I contact Canvas Corner?

A: You can contact us by email at info@mg.canvascorner.art or by filling out the contact form on our website.

Ordering Questions

Q: How do I place an order?

A: To place an order, simply select the product(s) you would like to purchase and add them to your cart. Then, proceed to checkout and follow the prompts to enter your shipping and payment information.

Q: Can I change or cancel my order after it has been placed?

A: Unfortunately, we are unable to make changes or cancel orders once they have been placed. However, if you need to make a change or cancel your order, please contact us as soon as possible and we will do our best to assist you.

Q: What payment methods do you accept?

A: We accept payment by credit card (Visa, Mastercard, American Express, Discover) and PayPal.

Q: Is it safe to order from Canvas Corner?

A: Yes, we take the security of our customers' information very seriously. Our website is secured with SSL encryption and we use industry-standard security measures to protect your information.

Shipping Questions

Q: How long does it take to receive my order?

A: We process and ship all orders within 3 business days of receipt. Shipping times may vary depending on your shipping location and the shipping option you choose at checkout.

Q: What shipping carriers do you use?

A: We use a variety of shipping carriers depending on the shipping destination and order size.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the shipping destination. Please note that any customs fees, taxes, or duties are the responsibility of the customer.

Product Questions

Q: What materials do you use for your canvas wall art?

A: We use high-quality canvas and wood materials for our canvas wall art.

Q: Do you offer custom sizes or designs?

A: At this time, we do not offer custom sizes or designs. However, we are always open to customer feedback and suggestions.

Q: Can I return or exchange a product?

A: We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us and we will do our best to resolve the issue. Please note that we are unable to accept returns or exchanges on personalized or custom-made products.

We hope this FAQ page has been helpful in answering your questions. If you have any further questions or concerns, please don't hesitate to contact us. Thank you for choosing Canvas Corner for your canvas wall art needs!